Below You’ve got example how to do it: Could you please tell me what must I do to fix the problem. Note on archived topics. Message 10 of Then go to ‘ Driver ‘ tab and write here which driver version You see there. Monday, August 22, 3: But when I swipe my finger there is no reaction.

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Message 9 of Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon. Choose which finger you want to use to logon to the Windows system.

It seems Authentec has released a new version of its own software TrueSuitebut they don’t provide a link for a download.

All forum topics Previous Topic Next Topic. It’s exactly the same with computer hardware – you make your problem known to the source of the hardware, otherwise the problem will NEVER be addressed and resolved!

Friday, March 12, 5: Friday, January 15, I called tech support and had a long argument with the guys about this. Why haven’t you contacted Authentec Support and asked them about updated drivers?


I figured out a very tricky solution: Message 1 of Note on archived topics. Then go to ‘ Details ‘ tab and paste here Hardware Ids. Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many auhtentec disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.

Biometric – AuthenTec – AuthenTec Inc. AES2810 Drivers Download

If you have a question create a new topic by clicking here and select the appropriate board. Warning Before you will do anything please be sure that the fingerprint reader driver and software was uninstalled.

Information and links in this thread may no longer be available or relevant. Then tell HP exactly how you feel since they are responsivle for the hardware they sell! I could enroll my fingers in that software and that worked fine, but I didn’t want to use UPEK, so I deleted Protector Suite, but kept the fingerprint settings.

If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver?

Both times click ‘ Yes ‘. They won’t know until you tell them! Message 2 of 6.


Type your Windows password and click ‘ Next ‘. I have follow your instruction for updating the latest DigitalPersona software. Didn’t find what you were looking for?

DriverMax – Biometric – AuthenTec – AuthenTec Inc. AES Drivers Download

To support our valued current and potential customers and solution providers, AuthenTec has established a global team of experts who can provide you with the assistance you need. Friday, February 4, 8: I hope I am posting my question where it belongs.

Marked as answer by RolandoRamirez Tuesday, October 27, 2: On this particular issue, you saw that Rolando contacted Authentec – without result!

Not an IT pro? By continuing to browse this site, you agree to this use. Don’t know about you but my laptop is just 2 years old and for them not to provide support for Win 7 is just beyond belief. Monday, November 23, 2: